Telephone Calls Analytics - Enghouse Insights

Proteus is a cornerstone for companies striving to optimize their billing and cost allocation processes.

By consolidating data from various sources, such as call detail records, Microsoft Teams, CiscoWebEx, Zoom, and network usage logs, Proteus provides a comprehensive overview of telecom operations. It accurately identifies and allocates costs, ensuring transparency and fairness in billing practices.

By continuously monitoring and analyzing usage patterns, Proteus helps companies identify opportunities for optimization, which can reduce expenses and enhance cost efficiency.

Proteus empowers organizations to make data-driven decisions, proactively manage expenses, and achieve greater financial transparency and compliance.

Proteus helps companies analyze data more effectively to achieve more significant cost savings and financial transparency in their telecom operations by:

Cost Identification and Allocation:

Proteus identifies and allocates costs associated with different aspects of telecom services. This includes expenses related to voice calls, data usage, roaming, and subscription plans. Companies can ensure fair and transparent billing practices by accurately allocating costs to different departments, projects, or individuals.

Expense Management and Budgeting:

With Proteus, companies can track their telecom expenses in near real-time and compare them against budgeted projections. This helps organizations stay within budget constraints, identify areas where costs exceed expectations, and make informed decisions about resource allocation and cost-saving measures.

Data Aggregation and Integration:

Proteus is designed to gather data from various sources, such as call detail records (CDRs), network usage logs, and billing systems. By aggregating and integrating this data into a centralized platform, companies can gain a comprehensive view of their telecom operations, enabling more accurate analysis.

Billing Accuracy and Compliance:

Proteus helps ensure billing accuracy by reconciling usage data with invoices generated by telecom service providers. This minimizes the risk of billing errors and discrepancies, ultimately improving financial transparency and compliance with regulatory requirements.

Usage Monitoring and Optimization:

Proteus allows companies to monitor usage patterns and identify opportunities for optimization. For example, by analyzing call patterns and data usage trends, companies can identify areas of overutilization or underutilization and adjust their telecom plans accordingly. This can help reduce unnecessary expenses and improve cost efficiency.

Custom Reporting and Dashboards:

Proteus offers highly customizable reporting tools and easy-to-use, interactive dashboards that allow companies to visualize key metrics and performance indicators related to billing and cost allocation. With this, stakeholders can quickly identify trends, anomalies, and areas for improvement, facilitating data-driven decision-making.

Allow us to guide to towards unparalleled insights into your telecom operations.