IVR Archives - Enghouse Insights

IVR

December 10, 2025

The Future of Surveys: Blending Telephone, IVR, and AI

The future of surveys in 2026 combines proven telephone methods, scalable IVR, and powerful AI. With survey automation and large-scale survey systems, Survox ensures organizations capture accurate, representative, and actionable insights at unprecedented speed.

December 8, 2025

Data Collection Methods in Quantitative Research: CATI vs. IVR vs. Online

In 2026, data collection methods in quantitative research must deliver speed and accuracy. Comparing CATI, IVR, and online surveys shows why telephone-first solutions remain the most trusted option. Survox leads in blending interviewer precision with automated scale.

November 25, 2025

IVR Survey Systems: Automating Opinion Research at Scale

An IVR survey system is the fastest way to scale research in 2025. By enabling automated feedback surveys and capturing accurate voter sentiment polling, IVR survey systems give organizations unmatched reach, speed, and reliability.

November 19, 2025

CATI Software: The Gold Standard for Accurate Data Collection

CATI software remains the gold standard for market research in 2025. By combining computer assisted interviewing with proven telephone survey accuracy, organizations achieve insights that online-only surveys can’t match.

November 18, 2025

Why Telephone Market Research Still Matters in 2025

Telephone market research remains the gold standard in 2025 for accuracy and trust. With powerful phone survey software and advanced market survey software, organizations across politics, business, and academia gain insights that online-only surveys often miss.

September 29, 2025

IVR Simplifies Complex Market Research projects

How Interactive Voice Response Simplifies Complex Market Research Campaigns

Interactive Voice Response (IVR) streamlines complex market research campaigns with automation, scalability, and multi-language support. By cutting costs, boosting efficiency, and ensuring accurate insights, IVR makes large-scale surveys faster, more reliable, and easier to execute.

September 9, 2025

The Future of IVR in Market Research: Trends and Innovations to Watch

The future of Interactive Voice Response (IVR) is reshaping market research with AI, multilingual support, cloud scalability, and advanced voice recognition. By enabling faster, cost-effective, and more inclusive surveys, IVR delivers deeper insights and ensures research stays agile and competitive.

August 13, 2025

IVR vs Online Surveys: When to Use Which Method in Market Research

IVR and online surveys each offer unique strengths for market research. IVR ensures consistency, inclusivity, and accessibility for diverse audiences, while online surveys deliver flexibility, cost-effectiveness, and higher engagement with tech-savvy respondents. Choosing the right method depends on goals and audience.

May 22, 2025

How IVR Improves Data Accuracy in Market Research Studies

Accurate data is the foundation of reliable market research—and IVR technology helps ensure just that. By automating survey delivery, eliminating human error, and standardizing responses, IVR improves data quality at every step. Discover how IVR drives consistency, objectivity, and real-time validation to deliver insights you can truly trust.