Enterprise-Grade Phone & Multi-Mode Research:

Gather trusted data, automate research operations, and scale with confidence using CATI, IVR, online, and multi-mode research in a single platform.

BUILT FOR EVERY SECTOR

Trusted by organizations that cannot afford bad data

Political &
Public Affairs
Market Research
Agencies
Government &
Public Sector
Regulated
Industries
Enterprise
Insights Teams
PHONE-FIRST DNA

The Platform Built for
Serious Phone Research

While others treat CATI as a legacy add-on, Survox was built around it. When accuary matters, phone-first matters.

  • Advanced CATI with predictive, progressive & preview dialing
  • High-capacity IVR with real-time monitoring
  • Enterprise compliance & operational control
  • Unified multi-mode blending — online, CATI and IVR — into one data file
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WHO WE SERVE

Industries we support at EnghouseInsights

Trusted by organizations conducting market, public opinion and political research.

Content Switcher

CATI: Industrial-Strength Telephone Interviewing

High-volume, high-control, high-accuracy.

  • Predictive, progressive & preview dialing
  • Real-time interviewer monitoring
  • Call outcome automation
  • Advanced sample management
  • Compliance tools (TCPA, E911, dynamic caller ID)
  • Built for high-stakes, compliance-driven research environments

Engineered to scale: from focused research projects to complex, multi-team field operations.

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IVR: Scalable, Automated Voice Data Collection

Reach audiences efficiently while maintaining data quality.

  • Outbound & inbound IVR
  • Text-to-speech & recorded prompts
  • Automated branching logic
  • Seamless blending with CATI & online

Run large voter outreach programs or rapid-response public opinion tracking at scale.

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Political Polling & Outreach

Built for Election Reality. Survox powers:

  • Public opinion polling
  • Voter ID & GOTV outreach
  • Issue tracking
  • Rapid overnight studies
  • Compliance-heavy campaign environments

Unlike general CX platforms, Survox understands election cycles, field deadlines, and sample control.

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Advanced Scripting & Study Logic

Complex research made simple.

  • Advanced skip logic
  • Embedded variables & quotas
  • Conjoint & MaxDiff compatibility
  • Multi-language scripting
  • Modular survey shells for fast deployment

Designed for researchers who need precision.

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Workflow & Pipeline Automation

Enterprise Automation for Field Operations. Survox goes beyond data collection.

  • Automated sample assignment
  • Interviewer workflow routing
  • Status-driven pipeline triggers
  • Real-time field performance dashboards
  • Seamless mode switching within one project

Reduce manual processes. Increase field efficiency. Maintain control.

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True Multi-Mode, One Unified Dataset

CATI. IVR. Online. In-Person. All blended automatically into a single, unified data file.

  • No stitching
  • No post-field reconciliation
  • No external integrations required

One platform. Every mode. Zero friction.

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WHY SURVOX?

Focused. Stable. Purpose-Built.

In a market where CATI platforms have been absorbed
into large CX ecosystems, Survox remains committed
to what matters most.

Fully committed to phone-based research — not a feature in a CX platform
Fully committed to phone-based research — not a feature in a CX platform
Fully committed to phone-based research — not a feature in a CX platform
Fully committed to phone-based research — not a feature in a CX platform

Technology + Expertise

= Better Research Outcomes
  • We help you structure your research from the ground up — defining the right methodology, sample strategy, and question flow so every data point drives meaningful decisions.

  • Our experts integrate game-like mechanics — points, progress bars, and interactive elements — to boost respondent engagement and reduce dropout rates across all survey types.

  • Advanced Conjoint & MaxDiff data collection

    We design and field complex choice-based studies — Conjoint and MaxDiff — ensuring precise attribute prioritization and clean data that feeds directly into your product and pricing strategies.

  • From multi-country studies to hard-to-reach audiences, our team manages end-to-end fieldwork logistics — quotas, quality control, and real-time monitoring — so your data arrives clean and on time.

  • We guide political research clients through disclosure rules, neutrality standards, and jurisdiction-specific regulations — keeping every poll and survey fully compliant from start to publication.

Professional Services

Research Expertise Included

Our team doesn't just provide software, we partner on the research itself. From study design to final deliverable, Enghouse Insights experts are embedded in your success.

Ready to Modernize

Phone-First Research

Whether tour run national polling operations or enterprise research programs, Survox gives you the control, automation and reliability you need.